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Est. 2011 — Chicago, Illinois

About Universal Pest Care

We started with a simple belief: pest control should be honest, effective, and built around the homeowner — not the treatment schedule.

Universal Pest Care technician at work
Our Story

Built on the Belief That Every Home Deserves Real Protection

Universal Pest Care was founded in 2011 by a team of licensed pest management professionals who were frustrated by an industry that prioritized recurring service contracts over actual results. We'd seen too many homeowners paying monthly fees for treatments that barely worked — and left wondering why their pest problems never fully went away.

We built our company around a different approach: identify the root cause, treat it completely, seal the entry points, and educate the homeowner on prevention. If we do our job right, you need us less — and we're completely fine with that.

That philosophy has earned us the loyalty of more than 8,200 clients across the greater Chicago area, a 98% retention rate, and more five-star reviews than any other local pest control company in our service region.

2011
Year Founded
8,200+
Homes Protected
98%
Client Retention Rate
100%
Satisfaction Guarantee
Our Point of View
"Pest control should feel inevitable — like the protection was always meant to be there. When we do our job right, you simply live in a home that pests can't enter."

— Universal Pest Care, Founded 2011

What We Stand For

Our Six Core Values

🎯

Root Cause Focus

We don't mask symptoms with repeat chemical applications. We identify why pests are entering your property and address it permanently.

💬

Radical Transparency

Every recommendation comes with a clear explanation. You'll always know what we found, what we're proposing, and exactly what it costs — before we start.

🌿

Environmental Responsibility

We use Integrated Pest Management (IPM) principles to minimize chemical use. Targeted treatments. No unnecessary broadcast spraying.

🛡️

Unconditional Guarantee

If pests covered under your service plan return between visits, so do we — at no additional charge. Full stop, no fine print.

📚

Continuous Education

Our technicians complete ongoing training in pest biology, new treatment technologies, and safety protocols — well beyond state licensing requirements.

🤝

Community Commitment

We're a locally owned business, not a national franchise. Every dollar you spend stays in the Chicago community. We take that responsibility seriously.

Our Approach

Integrated Pest Management

IPM is the gold standard in pest control — a science-based framework that prioritizes prevention, monitoring, and targeted action over routine chemical application.

01

Inspect & Identify

Every engagement begins with a thorough property inspection — identifying current activity, conducive conditions, entry points, and contributing factors specific to your home.

02

Prevent & Exclude

We address the physical conditions that make your home attractive to pests — sealing entry points, recommending moisture control, and advising on sanitation improvements.

03

Treat Precisely

Chemical treatments are applied only where needed, using the lowest effective concentration. We target pest harborage areas, not entire rooms or yards indiscriminately.

04

Monitor & Follow Up

We install monitoring stations, schedule follow-up visits, and track activity levels over time — adjusting our approach based on what the data shows, not a preset calendar.

Credentials & Licensing

Fully Licensed, Insured & Certified

Every technician and every job is backed by the credentials and coverage your home deserves.

📋

State Licensed

Illinois Structural Pest Control License #IL-PCO-2011-4471. All technicians hold individual state applicator licenses.

🔒

Fully Insured

$2M general liability and workers' compensation coverage on every job. Certificate of insurance available on request.

🏆

NPMA Member

Active member of the National Pest Management Association, adhering to the highest professional and ethical standards in the industry.

MEET YOUR
LOCAL SPECIALISTS.

Schedule your free property inspection and see the Universal Pest Care difference for yourself. No obligation — just an honest assessment of your home.

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