Privacy Policy

Effective Date: January 1, 2026  |  Last Updated: April 1, 2026

Universal Pest Care LLC ("Universal Pest Care," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at unverselpestcare.site ("Site") or engage with our services.

Please read this policy carefully. By using our Site or services, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

Information You Provide Directly

We collect information you voluntarily provide when you:

• Fill out a contact, inspection request, or lead capture form
• Subscribe to our email newsletter or marketing communications
• Schedule a service appointment
• Communicate with us by phone or email

This information may include your name, email address, phone number, mailing address, and any details you share about your pest control needs.

Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

• IP address and general geographic location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring website or search terms
• Cookie and tracking data (see Section 4 below)

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Respond to your inquiries and service requests
• Schedule and provide pest control services
• Send you relevant marketing communications (with your consent)
• Improve our website and services
• Comply with applicable laws and regulations
• Protect our legal rights and the safety of our clients

We do not sell your personal information to third parties.

3. INFORMATION SHARING

We may share your information with:

• Service providers: Third-party vendors who assist with our business operations (e.g., email marketing platforms, scheduling software, analytics tools) under confidentiality agreements
• Legal requirements: When required by law, court order, or governmental authority
• Business transfers: In connection with a merger, acquisition, or sale of all or part of our assets

4. COOKIES AND TRACKING TECHNOLOGIES

Our Site uses cookies — small text files stored on your device — to enhance your browsing experience, remember your preferences, and analyze Site traffic. You can control cookie settings through your browser settings or our cookie consent banner.

Types of cookies we use:

• Essential cookies: Necessary for basic Site functionality
• Analytics cookies: Help us understand how visitors use our Site (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant advertisements

You may decline non-essential cookies using the banner that appears on your first visit to our Site. Note that declining cookies may affect certain Site features.

5. YOUR RIGHTS AND CHOICES

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-out: Unsubscribe from marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
• Data portability: Request a machine-readable copy of your data where technically feasible

To exercise any of these rights, contact us at info@unverselpestcare.site.

6. CALIFORNIA PRIVACY RIGHTS (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To submit a CCPA rights request, contact us at the information below.

7. DATA SECURITY

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Marketing contact information is retained until you opt out or request deletion.

9. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. CHILDREN'S PRIVACY

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date. Your continued use of our Site following any changes constitutes your acceptance of the updated policy.

12. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Universal Pest Care LLC
• 8496 Harrison St STE 113 Midvale, UT 84047
• Email: info@unverselpestcare.site
• Phone: 385-626-7033